Shipping policy

Shipping Policy

Last updated: March 12, 2026

Thank you for shopping with us! Below you will find details about how we process and ship orders.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please allow additional time during high-volume periods, promotions, or holidays.

Shipping Times

Estimated shipping times after processing:

  • United States: 3–7 business days

  • Canada: 7–12 business days

  • International: 10–20 business days

Shipping times are estimates and may vary depending on location, carrier delays, or customs processing.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the shipping method selected.

Occasionally we may offer free shipping promotions, which will be clearly indicated on the website.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear in the carrier's system.

Incorrect Addresses

Please ensure your shipping address is correct when placing your order.

If an incorrect address is provided and the order has already shipped, we may not be able to reroute the package.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at:

[your email here]

We will work with the shipping carrier to help resolve the issue.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you.

International Orders

International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.

These fees are determined by your local customs office and are not controlled by our store.